B1 Matrix Organisational Structures
Where there are two or more chains of command in an organisation, a matrix structure can be formed. This may happen in project-based organisations where each project has a manager who coordinates staff from different functional areas. Each functional area will also have a manager so a member of staff may report to their project manager and the manager of their functional area. Staff may be allocated to multiple project teams.
Benefits
Flexibility between projects
Efficiency through direct project management
Innovation through changing team members
Motivation through changing work tasks
Limitations
Staff can feel overwhelmed
Inefficiencies through lack of expertise when switching teams
Conflicting priorities