Unit 8A Glossary

BTEC Level 3 Business Studies. Unit 8: Recruitment and Selection in Business

Application form - A document that is completed by a person applying for a job including fields decided by the organisation as important information to know about candidates.

Assessment centres - Activities given to candidates applying for a job role to test their ability to perform the required tasks.

Changing job roles - Changes in the business environment have led to the need for roles with different skill sets.

CV - A document produced by an individual to outline their education, qualifications, past work experience, interests and referees.

Equal opportunities legislation - Laws to protect the fair treatment of employees regardless of differences such as race, gender, age, mental health and disability.

Ethical responsibilities - The duty to ensure that everybody in the recruitment process has an equal chance.

External recruitment - When an organisation fills a vacant position with a person who does not already work at the firm.

Face-to-face interviews - Interviews that happen in person. Group interviews - Interviewing several applicants at the same time to observe how they interact with others

Growth of the business - When more staff are needed because the organisation increases in size

Internal promotions - When a member of staff gets a job higher up in the organisation which leaves their previous job vacant

Internal recruitment - When an organisation fills a vacant position with an existing member of staff.

Interview protocol - Expectations of behaviors of interviewers and interviewees

Job advertisements - Announcements of a job opportunity placed in various media to inform potential candidates of a job vacancy

Job analysis - The process of identifying the tasks that are needed to complete the operations of a business and the skills and experience needed from staff to complete those tasks to a high standard.

Job description - A document that outlines the main roles and responsibilities of a job role. It may include the job title, the location, who the employee will report to, who will report to them and a summary of duties.

Letter of application - A document sent to accompany an application form or CV to introduce them.

Minimum wage - The lowest amount of money a business is legally allowed to pay an employee for their work.

New office or branch - When new staff are needed because the business has opened up an additional location

Online application forms - Collecting relevant information about candidates through a website.

Online recruitment - Any recruitment activities that use the internet including their own website, online recruitment agencies and social media sites such as LinkedIn.

Panel interviews - When two or more people ask questions in the interview.

Person specification - A document that outlines the skills, knowledge, experience and attributes of an ideal candidate for an advertised job role.

Presentations - Candidates may be asked to present a subject to a small or large group of staff on a given subject.

Product development - When an organisation changes the product they produce which creates a requirement for staff with different skills

Psychometric testing - A method of assessing a person's cognitive abilities and personality traits.

Recruitment - The process involved in finding and hiring suitable workers to fill a job position.

Recruitment process - The steps involved in finding and hiring suitable workers to fill a job position.

Right-to-work legislation - Laws that govern who is allowed to work in the UK depending on nationality and work permits.

Seasonal fluctuations - Changes in levels of sales at different times of year which affect the numbers of staff required.

Selection - The process of choosing the person to offer a job position to

Short tests - A quick check that the candidate has the basic skills and knowledge required to perform the job well.

Staff turnover - When more staff are needed because existing staff leave the business

Systems change - When an organisation changes the processes they use and therefore a need for somebody with experience or skills in that system arises

Telephone interviews - Conversations between HR staff or managers and candidates who have applied for a job over the phone.

Telephone screening - A quick method of assessing the suitability of candidates before face-to-face interviews by making a phone call

Workforce planning - The process of analysing the staffing needs of an organisation and ensuring those needs are met, e.g. through recruitment and training

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A3 Legal Considerations in the Recruitment Process