C1 Ethical Factors

Ethical factors are the moral beliefs and values held by the external stakeholders of a business. 

  • Customer expectations of honesty in advertising 

  • Customer expectations of Ethical supply chain management

  • Supplier expectations of timely payment

  • Fair trade opportunities

  • CSR activity of competitors 

  • Opportunities to protect the environment.

  • Pressure groups

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C1 The Legal Environment

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C2 Corporate Culture