Unit 4A Glossary
BTEC Level 3 Business Studies. Unit 4: Managing an Event
Event venue - The facility where an event takes place such as a hotel, sports field or office
Event location - The geographical area where an event takes place such as a specific city or village
Event catering - Food and drink provided for people attending an event
Event planning - The process of working through steps needed to host an event including making venue arrangements and promoting
Event facilities - Rooms and equipment needed for specific purposes such as toilets, computers and programmes
Event programme - A document which outlines the key details of the event to be distributed to attendees event contracts - Legal documents between events manager and other organisations involved in it
Event legal requirements - Laws that events managers have to adhere to including consumer protection
Consumer protection - Protection for consumers against unfair, unethical or unjust business practices.
Organisational procedures - Processes that a firm lays out that events planners need to follow such as ways to book the venues and specific risk assessment requirements
Risk assessment - evaluation of the short-term and long-term risks associated with an event and the plans to minimise them
Event security - Personnel and equipment used to protect the staff, attendees, equipment and premises of the event such as security staff and CCTV
Organisational skills - The ability to plan time, equipment and staff effectively
Problem-solving skills - The ability to find solutions to obstacles that arise in planning an event
Time management skills - The ability to prioritise tasks to ensure they are all completed and in good time
Negotiation skills - The ability to reach deals with other parties such as agreeing prices with suppliers
Communication skills - The ability to express thoughts and ideas in a clear manner and effectively listen to others
Interpersonal skills - the ability to deal effectively with other people
Likert scale - a numerical scale used to assess attitudes where respondents will choose a number that represents the extent to which they agree with a statement
Semantic differential scale - A scale where respondents are asked to choose their position on a topic by marking their opinion on a scale of bipolar adjectives (e.g. good - evil; valuable - worthless)
Observation - The act of noticing and describing events or processes in a careful, orderly way.
Questionnaire - a written set of questions to be answered by a research participant usually as multiple choice
Appraisal - An evaluation that measures employee performance or skills against objectives or standard expectations
Skills audit - is a formal process used to determine the present level of skilling and any skill shortfalls that need to be made up either through recruitment or through training
