BTEC Level 3 Business Studies. Unit 4: Managing an Event

Event venue - The facility where an event takes place such as a hotel, sports field or office

Event location - The geographical area where an event takes place such as a specific city or village

Event catering - Food and drink provided for people attending an event

Event planning - The process of working through steps needed to host an event including making venue arrangements and promoting

Event facilities - Rooms and equipment needed for specific purposes such as toilets, computers and programmes

Event programme - A document which outlines the key details of the event to be distributed to attendees event contracts - Legal documents between events manager and other organisations involved in it

Event legal requirements - Laws that events managers have to adhere to including consumer protection

Consumer protection - Protection for consumers against unfair, unethical or unjust business practices.

Organisational procedures - Processes that a firm lays out that events planners need to follow such as ways to book the venues and specific risk assessment requirements

Risk assessment - evaluation of the short-term and long-term risks associated with an event and the plans to minimise them

Event security - Personnel and equipment used to protect the staff, attendees, equipment and premises of the event such as security staff and CCTV

Organisational skills - The ability to plan time, equipment and staff effectively

Problem-solving skills - The ability to find solutions to obstacles that arise in planning an event

Time management skills - The ability to prioritise tasks to ensure they are all completed and in good time

Negotiation skills - The ability to reach deals with other parties such as agreeing prices with suppliers

Communication skills - The ability to express thoughts and ideas in a clear manner and effectively listen to others

Interpersonal skills - the ability to deal effectively with other people

Likert scale - a numerical scale used to assess attitudes where respondents will choose a number that represents the extent to which they agree with a statement

Semantic differential scale - A scale where respondents are asked to choose their position on a topic by marking their opinion on a scale of bipolar adjectives (e.g. good - evil; valuable - worthless)

Observation - The act of noticing and describing events or processes in a careful, orderly way.

Questionnaire - a written set of questions to be answered by a research participant usually as multiple choice

Appraisal - An evaluation that measures employee performance or skills against objectives or standard expectations

Skills audit - is a formal process used to determine the present level of skilling and any skill shortfalls that need to be made up either through recruitment or through training

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