BTEC Level 3 Business Studies. Unit 6: Principles of Management

Autocratic - A style where the leader makes all of the decisions for the team. They take on little or no input of ideas or opinions from the team before making a decision.

Charismatic leadership - Leaders who influence people by their communication abilities, persuasiveness, and charisma.

Communicating - The sharing of information and listening to others.

Constructive feedback - Giving feedback on areas that need improving but in a way that the employee does not feel criticised

Consulting - Gathering the opinions of people to be considered in the decision-making process

Democratic - A style where the leader involves the team in the decision-making process. Opinions and ideas are valued and regularly shared through discussion before a decision is made.

Emotional intelligence - The ability to be aware of, control, and express one's emotions, as well as to handle those of other wisely and empathetically.

Interpersonal relationships - Social ties, relationships, or affiliations between two or more people.

Laissez-faire - A style which involves a hands-off approach where leaders leave the majority of decisions to workers.

Leadership styles - Leaders' behavioural style to influencing, motivating, and directing their followers

Leading by example - Modelling the behavior you want to see in your team members.

Management and leadership skills - The abilities used to coordinate a group of people to achieve shared goals.

Managing conflict - The management procedure for resolving disputes generated by issues such as competing opinions, objectives, and needs leading to a positive outcome.

Motivating - A leadership practise that instills in employees a desire to succeed.

Paternalistic - When the leader treats employees as if they are part of a large family but still makes all of the decisions.

Problem-solving - Defining a problem, identifying it's source, recognising, prioritising, and selecting solution options.

Setting objectives - An action of a leader where departmental targets can be met by allocating appropriate targets to individuals in a team.

Team building - The practise of encouraging a group of people to operate effectively, particularly through activities and events meant to raise motivation and foster cooperation.

Transactional leadership - A leadership style that embraces rules, procedures and short-term targets

Transformational leadership - Where leaders work with their teams to identify the changes needed and create visions for those changes

Valuing and supporting others - A leadership skill where staff are made to feel appreciated.

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