C1 Impact and Consequences of Activities that Result in Social and Environmental Costs

public image and perceptions, e.g. TV and press coverage o financial implications, e.g. lower sales, fall in share price and compensation payments

  • legal implications, e.g. fines

  • government intervention to address unethical business practices, e.g. mis-selling of financial products.

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C1 Strengthening a Business Organisation’s CSR Image

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C2 Organisational responses to addressing ethical and CSR issues