A1 Using Job Centres and Agencies

Job centres are offices in the UK that are provided by the government to help people find work. Employers can advertise their vacant positions through the job centres and staff can help match the skills of people looking for work with available jobs.

Agencies are private sector organisations that help match employers with staff. Businesses pay agencies to promote positions and conduct the recruitment and selection process in exchange for a fee.

Benefits and Limitations

  • Faster hiring

  • Higher quality candidates

  • Ability to identify talent

  • Better advertising/headhunting

  • Specialist knowledge of industry/job market

  • Can pass time consuming activities to the agency – interviewing, negotiating salaries

  • Higher costs – percentage of the new hire’s salary

  • Cultural fit

  • Lack of understanding of the business

  • Lack of employer branding opportunity

  • Lack of confidence in agencies by applicants

  • Time consuming finding the right agency

  • Agency may send applicant to interviews at several companies

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A1 Reasons for Recruiting New Staff

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A1 The Impact of Ineffective Recruitment