C2 Human Resource Planning

Human resource planning is the systematic process of analysing the staffing needs of an organisation and taking action to meet those needs. This may include recruitment, training or dismissal.

Key roles and understanding required in the human resource planning process are identified below;

  • The nature of the work and the characteristics required to perform work roles.

  • Skill levels required by the business and those held by staff

  • Experience of staff

  • Educational level required to perform different roles

  • Aptitude requirements

  • Need for flexibility in the workforce

  • Choice of core versus peripheral workers for different roles

  • Full-time versus part-time workers

  • Sub-contracting

  • Zero hours contracts

  • Recruiting temporary staff

  • booking agency staff

  • Management actions to address human resource issues at an operational level

  • Labour turnover (staff leaving in a year/average number of staff in a year) x 100

  • Productivity

  • Skill shortages

  • Sources of workplace stress

  • Absenteeism (number of days absent/number of available workdays) x 100

  • Methods of motivation

  • Engagement with business culture.

  • Employee satisfaction

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C2 Management Actions to Address Human Resource Issues

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Unit 6C Glossary